SmartBiz Support

Go to Networks and tap the Primary network. Tap Edit
Enter a Network Name (SSID) and Wi-Fi Password and select a Security Type
Optionally, apply Network Security Intrusion Prevention Settings (recommended) and
Content Restrictions
Click Save

Go to Networks and tap the Point of Sale network
Tap Edit
Enable Wireless and/or Wired* Network Access according to your device type
Enter a Network Name (SSID) and Wi-Fi Password and select a Security Type
Optionally, tap the Broadcast SSID toggle to allow the hotspot to broadcast the Point of Sale network SSID. This is disabled by default for security purposes
Optionally, enable the Intra Isolation toggle to prevent communication between devices on the same network. This option is disabled by default
Optionally, apply Network Security Intrusion Prevention Settings (recommended) and Content Restrictions.
Click Save

*If you have a wired point of sale device, contact your service provider to complete set up. Once Wired Network Access is enabled, ALL wired devices connected to the GigaSpire must first be approved in alerts in CommandWorx app before they will connect

Go to Networks. Tap the Staff Network
Tap Edit and enable Network Access Choose the Network Configuration: Shared Password or Individual Passwords
Shared Password: all employees connect to the network using the same password. Individual Staff profiles are not available.
Enter a Network Name (SSID) and Wi-Fi Password and select a Security Type
Individual Passwords: Complete individual password set up on the Staff tile on home screen.
Optionally, apply Network Security Intrusion Prevention Settings (recommended), Content Restrictions and Network Access Hours.
Click Save.

Go to Networks, tap the Customer Portal network, and tap the toggle to Enable Customer Portal
Tap Page Content
Enter a Network Name (SSID)
Enter a Page Heading
Tap Upload and select or take a Cover Photo
Select the Login Requirements
Email, First Name, Last Name: collects personal information for marketing purposes
None: will not collect personal information
Tap the Anti-Spam Content toggle to enable or disable marketing communications opt-in. When enabled, tap the Anti-Spam Consent dropdown to select the Anti-spam Consent type. Enter the Anti-spam Consent webpage URL or plain text. Please check if Anti-spam Consent is legally required in your locality
Tap the Terms of Service dropdown to select the Terms of Service type.
Enter the Terms of Service webpage URL complete with https or enter text.
Enter Button Text: this is the button customers will tap on to connect to WiFi
Tap Save
Tap Branding Tap Upload to select a Logo image Enter a Background Color, Font Color, Primary Button Color and button Font Color hex code or tap the color block and select a color  Tap Save
Tap Network Access Hours Tap the Network Hours dropdown, and select a schedule:
Always On: network is always available
Every Day: network is available for the same hours every day
Custom: network availability can be customized with a variety of time periods throughout the week
Tap Save
Optionally, apply Network Security Intrusion Prevention Settings (recommended), Content Restrictions 
Tap Customer Portal Visitors
Tap Edit
Select the Login Retention dropdown and choose how often users must re-enter their credentials to connect. To monitor the frequency of their visits to your business, select 1 Day
Tap Save
To receive a list of customers who accessed the Customer Portal
Tap Customer Portal Visitors. Tap Email Customer List File. The list will be emailed to the primary CommandWorx admin
Optionally, apply Network Security Intrusion Prevention Settings (recommended)

Go to Networks, tap the + button, and tap Add Network
Enter a Network Name (SSID) and Wi-Fi Password
Select the broadcasting WiFi Bands and a Security Type
Tap to enable or disable the following options:
Broadcast SSID: allows devices to discover the Wi-Fi network
Intra-Isolation: prevents devices on the Custom network from connecting to each other. Only enable if all devices connect to the Internet independently and don’t communicate with other devices on the network
Inter-Isolation: prevents devices on the Custom network from seeing or being seen by devices on other networks, cannot be disabled
Tap Save

WPA (Wi-Fi Protected Access) is an encryption protocol for Wi-Fi network security
It is recommended to use the most recent version of WPA that is supported by connected devices
WPA2 was ratified in 2004 and will be supported by nearly all devices
WPA3 was ratified in 2018 and will be supported by modern devices

Go to Networks, tap the Network you want to modify, and tap Edit
Change the Network Name and/or Wi-Fi Password
Tap Save