We care about
our neighbors.

Have a question? We’re here to help. Please fill out the contact form below and we’ll be in touch.

If you need to report an outage, call 833-473-3591 and select option 3 or use the 24/7 tech support option.

Phone
83FIREFLY1 (833-473-3591)

24/7 Tech Support
833-473-3591, option 3

Email
info@fireflyva.com

Mailing Address
P.O. Box 359
Lovingston, VA 22949

Payments
P.O. Box 896707
Charlotte, NC 28289-6707

Monday – Friday
8am – 5pm

24/7 Live Chat Tech Support
For technical assistance, troubleshooting, or if you need to
report an outage, contact our Tech Support team:

Firefly's operating hours are M-F from 8am-5pm. If you need to report an outage during or after regular business hours, call 833-473-3591 and select option 3 or use the 24/7 tech support chat option.