We care about our neighbors.
Have a question? We’re here to help. Please fill out the contact form below and we’ll be in touch.If you need to report an outage, call 833-473-3591 and select option 3 or use the 24/7 tech support option.
Live Chat
Contact Information
Phone
83FIREFLY1 (833-473-3591)
24/7 Tech Support
833-473-3591, option 3
Email
info@fireflyva.com
Mailing Address
P.O. Box 359
Lovingston, VA 22949
Payments
P.O. Box 896707
Charlotte, NC 28289-6707
Customer Service
Phone Hours
Monday – Friday
8am – 5pm
24/7 Live Chat Tech Support
For technical assistance, troubleshooting, or if you need to
report an outage, contact our Tech Support team: