We care about our neighbors.Have a question? We’re here to help. Please fill out the contact form below and we’ll be in touch.
If you need to report an outage, call 833-473-3591 and select option 3 or use the 24/7 tech support option.Live Chat
If you want to report an outage or need technical support, use the chat icon below, or give us a call at (833) 473-3591, option 3, 24 hours a day, 7 days a week.
If you need to reach customer service, fill out the form below and a representative will contact you during office hours, Monday-Friday from 8 am to 5 pm.
24/7 Tech Support
833-473-3591, option 3
P.O. Box 359
Lovingston, VA 22949
P.O. Box 896707
Charlotte, NC 28289-6707
Monday – Friday
8am – 5pm
24/7 Live Chat Tech Support
For technical assistance, troubleshooting, or if you need to
report an outage, contact our Tech Support team: