- Make sure someone 18 years of age or older is available to allow the technician access both inside and outside the home, and to discuss hardware placement.
- Our technician will discuss the steps involved in fiber installation and answer any questions you may have.
- Next, they will work with you to find the best location in your home to place the router to ensure full coverage.
- You will have the opportunity to add Wi-Fi extenders to expand coverage, if necessary.
- At the end of the installation process, our technician will run a speed test to show you the gigabit speeds you are receiving through your router.
- To get the most out of your service, make sure you download the Firefly Mobile App from the Google Play Store for Android or the App Store for IOS users. The Firelfy Mobile App gives you easy control over your Wi-Fi network, set up guest access, change your Wi-Fi password, and much more.
- That’s it! All you need to do now is enjoy your fast, affordable, and reliable fiber internet.
