Alerts

CommandWorx issues Alerts for:

• Client and mesh device connectivity
• Internet connectivity
• Content restrictions
• Network security events

Each Alert shows a brief description and the date/time it occurred. Depending on the Alert type, you may also see details like:

• Device name and IP address
• Website or URL involved
• Security action taken
• Staff member’s name
• Content category
• Additional context

Go to Settings and tap Alerts
Tap the Push Notifications toggle to enable or disable Alerts
Tap an Alert’s toggle to enable or disable that Alert

You will receive a Security Alert when SmartBiz has automatically blocked a cybersecurity threat
You do not need to take any immediate action, but it’s recommended that you use the information in the Alert to investigate what triggered the threat and take any further action to prevent another occurrence

Review the details of the Security Alert to better understand what is triggering the Alert
If you trust the website that is triggering the Alert, you can tap Add to Trusted List to stop scanning traffic from that URL
If you are concerned about the website or associated device, it’s recommended that you disconnect or power off the device and seek additional help