Network Resilience

Network Resilience keeps your business online during an outage by:

• Using a secondary internet connection (like a mobile hotspot)
• Automatically switching to the backup if the primary goes down (about 90 seconds)
• Switching back to the primary once it’s restored (about 90 seconds)
• A backup device must stay powered on and onsite for failover to work

You can use any device that provides a WiFi connection as your backup, including:

• A cellular hotspot (MiFi/Jetpack)
• A smartphone with hotspot capability
• A nearby Wi-Fi router with its own separate internet connection
• SmartBiz also supports a wired secondary connection—contact your service provider to see if this option is available

Go to Networks, tap on Network Resilience, tap on Select a Different Failover Device
Tap a different Failover Device SSID, input its Wi-Fi credentials, and tap Connect to Hotspot