Lifeline Federal Assistance Program

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. To get the Lifeline discount with your Firefly service, you need to first apply for and be certified before contacting us about the discount.  When you contact us, we will need to verify that you are not already receiving Lifeline service from another provider (cellular, telephone, or internet), before applying the discount.


How to qualify for a Lifeline Program discount

You must participate in at least one of the following programs to be eligible for a Lifeline Program discount:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Tribal Programs (and live on federally-recognized Tribal lands)

Visit the Qualify Online link found below to see if you qualify.

**Some restrictions and conditions apply. Does not include taxes and surcharges. Only eligible consumers may enroll in Lifeline. Documentation is necessary for enrollment. The Lifeline benefit expires after 12 months. To renew a Lifeline benefit, the Universal Service Administrative Company (USAC) will send you a notice to recertify. View their website for more information: Lifeline discount is only applicable if Firefly service is available at the address.

Qualify Online

Visit the National Lifeline
website to get started
and apply online.


is done by the Universal Service Administrative Company (USAC).
Visit their website for more details.

Download Flyer

Download a printable flyer
with information about
the Lifeline Program.