Appalachian Power

Rural Broadband

Appalachian Power and Firefly Fiber Broadband are partnering to bring reliable and affordable high-speed internet to several counties in the Commonwealth. Work is underway in your area and we are excited to bring you this project update.

The fiber needed for high-speed service will be installed on existing electrical infrastructure, and Firefly contractors have started collecting information about the location of poles, as well as the distance from the pole to the meter on the home. Once finished, Pike contractors for Appalachian Power will perform additional equipment inspection, engineering, and analysis needed to complete the fiber design process.

Make-ready work will be performed by Appalachian Power and/or Davis H. Elliott, who will reposition equipment and replace poles as needed. Crews may need to de-energize power to safely complete this work. In areas where the electrical facilities are underground, Firefly contractors will install conduit in the ground adjacent to the existing lines. Contractors will have signs on their trucks identifying them as Firefly or Appalachian Power contractors.

Another mailing will be sent when fiber construction is set to begin and you are able to sign up for Firefly internet and/or phone service. Fiber construction is expected to be complete later this year.

This make-ready work is being completed well in advance of the fiber construction. Please click here for updated construction timelines:  https://www.fireflyva.com/construction-updates/

To follow progress for your specific area, search your county here: https://www.fireflyva.com/partners/#search-your-county 

Still have questions?

Contact Us

Firefly Fiber Broadband
Phone: 83FIREFLY1 (833-473-3591)
Email: info@fireflyva.com