Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 monthly discount on internet or bundled service (or up to $5.25 monthly discount on phone service). If you line on qualifying Tribal lands, there is an Enhanced Tribal Benefit. To get the Lifeline discount with your Firefly service, you need to first apply for and be certified before contacting us about the discount. When you contact us, we will need to verify that you are not already receiving Lifeline service from another provider (cellular, telephone, or internet), before applying the discount.
How To Qualify for a Lifeline Program Discount
You must participate in at least 1 of the following programs to be eligible for a Lifeline Program discount:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Tribal Programs (and live on federally-recognized Tribal lands)
- Visit the Qualify Online link found below to see if you qualify.
**Some restrictions and conditions apply. Does not include taxes and surcharges. Only eligible consumers may enroll in Lifeline. Documentation is necessary for enrollment. The Lifeline benefit expires after 12 months. To renew a Lifeline benefit, the Universal Service Administrative Company (USAC) will send you a notice to recertify. View their website for more information: lifelinesupport.org. Lifeline discount is only applicable if Firefly service is available at the address.
Recertification
is handled by the Universal Service Administrative Company (USAC). Visit their website for more details.
Visit USACDownload Flyer
Download a printable flyer with information about the Lifeline Program.
Download (PDF)Application Support Videos
- How to Apply Online: Step-by-step instructions to complete the online Lifeline application.
- How to Apply by Mail: Guidance on completing the paper Lifeline application.
- How to Submit Additional Documents Online: An overview on submitting additional documentation online, if asked.