• About us
    • Firefly Difference
    • Careers
    • COVID-19 Procedures
  • Business
  • Residential
    • Residential Plans
    • Affordable Connectivity Program
    • Lifeline Assistance
  • News & Press
    • Latest News
    • Town Halls
    • Free Wi-Fi Hotspots
  • Projects
    • All Partnerships
    • Search Your County
    • CARES Act Projects
    • RISE Project
    • Updates
    • Process
  • Help
    • Registering or Discontinuing Service
    • Firefly Mobile App
    • How to Pay Your Bill
    • FAQs
    • Video Tutorials
    • Your Fiber Equipment
    • 811 Before You Dig
  • Contact Us
  • Login/Pay Bill
  • Check Availability/Pre-Register
Firefly Fiber Broadband
Login/Pay Bill
Check Availability/Pre-Register
  • About Us
    • Firefly Difference
    • Leadership
    • Careers
    • COVID-19 Procedures
  • Business
    • Business Internet
    • Advanced Business Internet
    • Business Phone
    • Advanced Business Phone
  • Residential
    • Residential Internet
    • Residential Phone
    • Affordable Connectivity Program
    • Lifeline Assistance
  • News & Press
    • Latest News
    • Town Halls
    • Free Wi-Fi Hotspots
  • Projects
    • All Partnerships
    • Search Your County
    • CARES Act Projects
    • RISE Project
    • Construction Updates
    • Construction Process
  • Help
    • Registering or Discontinuing Service
    • Firefly Mobile App
    • How to Pay Your Bill
    • FAQs
    • Video Tutorials
    • Your Fiber Equipment
    • 811 Before You Dig
    • Contact Us
  • Careers
  • Contact Us
  • Login/Pay Bill
  • Check Availability/Pre-Register
Select Page

Terms & Conditions

Our goal is to ensure that you are completely satisfied with your services. For your security, please read the appropriate agreements prior to submitting and committing to Firefly’s products and services.

Network Management

DMCA

Acceptable Use Policy

Internet Terms and Conditions

Business VoIP Service Agreement

Residential VoIP Service Agreement

Battery Backup for VoIP Service

Waiver

Privacy Policy

Mobile App Privacy Policy

VoIP Rate Schedule

Flash

Built to Fly

We promise to deliver high-speed internet to Central Virginia residents, so they can work and live with full access to modern technology, ensuring a better quality of life.

 

 

 

Contact Us

Twitter Instagram youtube Facebook LinkedIn
Terms & Conditions

©2023 Firefly Fiber BroadbandSM. All rights reserved.
Firefly's operating hours are M-F from 8am-5pm. If you need to report an outage during or after regular business hours, call 833-473-3591 and select option 3 or use the 24/7 tech support chat option.

.